Privacy Policy

Last updated: June 1, 2025

Quick Summary (Plain English)

At GooseBuilt, we respect your privacy. We only collect the information we need to:

  • Process your orders and deliver your products (physical or digital).
  • Communicate with you about your purchases.
  • Improve your experience on our site.

We never sell your personal information. Below you’ll find the full legal details of our Privacy Policy.

Privacy Policy (Full)

This Privacy Policy describes how GooseBuilt (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from goosebuilt.com (the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

By using our Services, you agree to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for legal or regulatory reasons. We will post the revised Privacy Policy on the Site and update the “Last updated” date above.

What Personal Information We Collect

The types of personal information we collect depend on how you interact with our Site and Services.

Information you provide directly:

  • Contact details (name, address, phone number, email).
  • Order information (billing address, shipping address, payment confirmation).
  • Account information (if you create one).
  • Customer support messages (emails, forms, or other communications).

Information about your usage:

  • Device and browser information.
  • IP address and network connection details.
  • Interaction data from cookies or similar technologies.

Information from third parties:

  • Payment processors (for payment confirmation).
  • Fulfillment and shipping partners.
  • Analytics or marketing partners (where applicable).

Downloadable products:
If you purchase downloadable items (such as digital design files or models), we collect your email address and order details so we can provide the download link and related support.

How We Use Your Information

We use personal information for:

  • Providing products and services: To process payments, fulfill orders, ship products, deliver digital downloads, and provide account features.
  • Customer communication: To respond to inquiries, provide support, and keep you updated about orders.
  • Marketing and promotions: To send you promotional offers (you can opt out anytime).
  • Fraud prevention and security: To protect our Site and users from misuse or illegal activity.
  • Improving services: To analyze usage and improve our products and customer experience.

Cookies

We use cookies to power and improve our Site, remember preferences, run analytics, and personalize your experience. You may block cookies in your browser, but doing so may limit Site functionality.

We also respect Global Privacy Control (GPC) signals. If enabled, this will be treated as an opt-out of sharing/targeted advertising for that browser or device.

How We Share Personal Information

We may disclose your information to trusted third parties, including:

  • Service providers (IT support, hosting, analytics, fulfillment, shipping).
  • Payment processors.
  • Marketing partners (for advertising and promotions).
  • Legal or regulatory authorities if required.
  • In business transfers (e.g., mergers or acquisitions).

We do not sell your personal information.

Children’s Data

Our Services are not directed to children, and we do not knowingly collect personal information from anyone under 16. If we learn we have, we will delete it.

Security and Retention

We use commercially reasonable safeguards to protect your information. No method of transmission or storage is 100% secure, but we take appropriate measures.

We retain personal information as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or deletion of your data.
  • Opt out of marketing communications.
  • Request portability of your information.
  • Restrict or object to certain types of data use.

You can exercise these rights by contacting us at [email protected]